The system offers the ability to write customized reports from many data sources and visualize data in reports, dashboards and scorecards, display KPIs and other metrics related to project or departmental performance. It offers multi-language support for up to 28 languages. Languages covered include English, French, German, Japanese, Spanish, Italian, Dutch, Russian and Simplified Chinese. SAP Crystal Reports is priced per user. Help and support are provided through an online community forum, email and phone. A wonderful tool for the generation of reports. I use SAP Crystal Reports to generate different statistics about the problems and requests in the technological area of the company, allowing to customize each report based on the characteristics and hierarchy of the end users.